Which of the following best describes the role of liaisons in Utilization Review?

The role of liaisons in Utilization Review is primarily about facilitating communication between various parties involved in patient care. This includes acting as a bridge between healthcare providers, patients, insurance companies, and other stakeholders to ensure that everyone involved has the necessary information for effective decision-making related to patient care. Liaisons help clarify medical necessity, coordinate care, and streamline processes, ultimately contributing to more efficient patient outcomes and adherence to treatment plans.

In contrast, managing financial transactions for patients is typically the role of billing or financial personnel, not liaisons. Performing surgical procedures is the responsibility of qualified medical professionals such as surgeons, and scheduling follow-up appointments is usually handled by administrative staff or healthcare coordinators rather than liaisons.